formal-letter — Exercises B1

Exercise 1

Formal Letter Structure

6 points

Choose the best option to complete each part of a formal letter.

1

Which is the correct salutation for a formal letter when you do not know the recipient's gender?

2

You want to state the reason for writing. Which phrase is most appropriate?

3

You need to complain that a product was faulty. Which sentence is best?

4

Which closing formula is correct for a formal letter of complaint?

5

What should the Objet line contain?

6

You want to request a refund politely. Which is best?

Exercise 2

Formal Phrases — Gap Fill

5 points

Complete each sentence with the correct formal word or phrase.

1

Je vous ___ reconnaissant(e) de bien vouloir me contacter rapidement.

2

Veuillez ___, Madame, l'expression de mes salutations distinguées.

3

J'ai le ___ de vous informer que votre commande a été annulée.

4

Je me ___ de vous contacter au sujet de mon abonnement.

5

Dans l'___ de votre réponse, je reste à votre disposition.

Exercise 3

Register and Style

5 points

Choose the option that best matches formal written French register.

1

Which sentence correctly replaces 'Le produit marche pas' in a formal letter?

2

You want to say 'I'm very angry about this'. How do you express this formally?

3

Which sentence correctly uses the conditional to make a request?

4

Which objet line is written in correct formal style?

5

Which phrase correctly introduces a negative consequence in a formal letter?

Formal Letter — Lettre Formelle