Formal Email and Letter — B2 Writing Practice

Exercise 1

Formal or informal?

6 points

Tap whether each phrase is appropriate for a formal email.

1

"I am writing to enquire about the vacancy."

2

"Hi! I wanna ask about the job."

3

"I would be grateful if you could look into this matter."

4

"It's really disappointing and I'm not happy."

5

"I look forward to hearing from you."

6

You are writing to someone you don't know. Which sign-off is correct?

Exercise 2

Complete with formal phrases

8 points

Complete each gap with the correct formal phrase.

1

I am to enquire about the position advertised on your website.

2

I would be if you could send me further information.

3

I am writing to my dissatisfaction with the service I received.

4

I look hearing from you at your earliest convenience.

5

I would like to that a recycling programme be introduced in the building.

6

I trust that you will take the steps to resolve this issue.

7

I am writing regard to your recent announcement about staff redundancies.

8

I would it if you could arrange a meeting at your earliest convenience.

Exercise 3

Rewrite in formal language

6 points

Rewrite each informal sentence in appropriate formal language.

1

"I'm really unhappy about the product I got." →

2

"Can you please sort this out ASAP?" →

3

"I want to know about the job." →

Exercise 4

Write a formal email

8 points

Write a formal email to the manager of a company. You recently bought a product that was faulty. Complain politely and request a replacement or refund. Write 140–190 words. Include: salutation, opening, body, closing line, sign-off.

1

Formal Email / Letter